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Vice Provost for Information Technology

Vice Provost for Information Technology

 
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Client Services Support Statistics

These .pdf files contain statistics regarding customer support via the Help Desk and Divisional representatives.  The year's caseloads are broken down by month, groups, and type of request. Response times and resolution times are also graphed.

Client Services Activity Report, 2008 

Client Services Activity Report, 2006-2007 

Client Services Activity Report, 2006 

Client Services Activity Report, 2005 

 Last updated: July 08, 2009 by: Liz Brigman